Frequently Asked Questions
Location
6177 Far Hills AveDayton, Ohio 45459
(937) 813-1950
Hours
Pick Up: 9 a.m. - 8 p.m., Monday - Friday
Delivery: 9 a.m. - 5 p.m., Monday - Friday
Orders require a minimum 2 hour lead time
Absolutely. You'll even notice our weekly Club Deals price and Bonus Points for items available through DLMDriveUp.com. Our weekly Club Deals ad runs from Wednesday to the following Tuesday. Prices for products will reflect the current cost on the day the order is shopped. If you have a question about a price or charge, please bring it to our attention.
There is the option to checkout as a Guest and not create an account. However, by creating an account you'll have access to
previous orders, the ability to create personalized shopping lists, and the ease of browsing your most frequently purchased items.
Click 'Login' to start.
Browse our departments and fill your online cart with items you wish to purchase. During the checkout process, you'll decide on a day
and time most convenient for picking up your groceries. When they time rolls around, simply visit our DLM Drive-Up location, follow
the instructions in your confirmation email, and an associate will be ready on hand to load your groceries and send you on your way.
It is illegal in the state of Ohio for persons under the age of 21 to purchase or publically possess alcoholic beverages. When purchasing beer, wine, liquor, or hard cider through DLM Drive-Up, you will be asked to submit proof of age upon pick-up or delivery.
On the last page of the check out process, there is a field to enter any discount code you have. First time orders can use discount code DriveUpToday to remove the $9.99 processing fee. Limit 1 time use.
As long as the order has not being processed, you have the ability to edit and cancel from your order dashboard in your account.
Click 'My Orders', find the corresponding order, and click Edit or Cancel. Or, please call and we'll make the proper modifications.
There is a $9.99 Shoppers Fee applied to every order. For delivery, an additional $14.99 will be applied.
When registering for a new account, you'll be prompted to supply your Club DLM Card number as one of the entry fields. If you are
unsure of your Club DLM Card number, continue registering for your new account. Once it has been established and you are able to
access your Dashboard, there will be a button to 'Verify Account' which will sync your new account with your Club DLM number.
Please contact us as soon as you know of any scheduling conflict so we can make the appropriate accomodations. Orders for which we
receive no notification will be returned and the order suspended.
If you have special instructions for an item in your order, something from the salad bar for example, add the item to your cart and click
'Details' from the cart pane. Add any special instructions or requests in this area and we'll do our best to accommodate.
We currently offer delivery to certain zip codes and neighborhoods surrounding our stores. The service is available from 11 a.m. to 5 p.m.,
Monday thru Friday. If you live outside of the delivery range or request a Saturday or Sunday delivery, additional fees will apply. Please call with questions or concerns.
On the 'My Shopping Cart' page (which is accessible by clicking on your cart), there is a prompt to add an unlisted item. We'll do our
best to honor any request, and will contact you should there be any questions.
Yes, please select an hour time-frame in the checkout process during which you know you will be home. Please contact us as soon as possible if
you won't be available during your origianlly scheduled time.